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Code of Ethics
A professional geriatric care manager is honest, diligent and accountable in the provision of service. A professional geriatric care manager always acts in a manner that is consistent with the professional values stated in this Code.
Loyalty and Responsibility
A professional geriatric care manager is trustworthy and dependable in all aspects of both professional and business relationships. A professional geriatric care manager maintains confidentiality, avoids conflicts of interest and always pursues the best interest of clients.
Promoting Benefit and Avoiding Harm
A professional geriatric care manager promotes clients' interests, values and welfare in order to maximize benefits and avoid harm. A professional geriatric care manager is aware of potential conflicts that may arise when balancing the benefits and risks of interventions being considered. A professional geriatric care manager strives to assure that vulnerable clients' individual choices are maximized to the greatest extent possible.
Respect for Clients' Rights and Dignity
A professional geriatric care manager treats clients with respect as complete individuals with their own history, narrative and unique cultural identity. A professional geriatric care manager respects the rights of each client, including the right to privacy, and, for the vulnerable client, strives to balance client autonomy with the need for protection and safety.
A professional geriatric care manager behaves in a just and fair way in all professional and business relationships. A professional geriatric care manager does not promote or sanction any form of discrimination such as discrimination based on race, ethnicity, gender, religion, sexual orientation, national origin, disability or socioeconomic status.
"Thanks so much. As always, your insights and advice are VERY appreciated!"
– Mom and Dog
"Thanks for being there for my family. We are REALLY grateful for all that you do."
"We love the IHC service. I'm thrilled you folks are in the picture. Living so far away, just knowing you are there and that you will keep me informed gives me great peace of mind! (And you can quote that on your website!!)"
"Thank goodness we have you folks in the picture!! It has eased my mind tremendously."
"Thanks so much. Your services are worth every penny!!"
"Thanks to Colleen and her staff. You are an enormous help to mom and also to her sons"
"I do not know what I would have done without your help during the crisis and death of my husband. You were truly an Angel of Mercy."
"You made a difference in the lives of my parents this last year. They got better care than I would have been able to ever do even if I lived next door to my parents."
"I would highly recommend Innovative Healthcare to anyone who is looking for reliable, sensible and honest advice for their parents care. Innovative Healthcare provides a valuable service for those of us who struggle to assist our loved ones. Thank you for everything."
"You have always been available to talk on the phone. I appreciated your guidance and help along the path."
"I got refunds of over $15,000 from skilled nursing, medical and ambulance bills. Thank you for your help."
"Thanks for your knowledge of the Medi-Cal rules and regulations, not only was the approval process swift but you saved me three months worth of skilled nursing bills."
"I was at a loss as to where to get help and you were a lifesaver. I am sure I would still be doing paperwork."